If you are wondering which is the better web hosting service provider between Siteground and Dreamhost, the truth is, you cannot go wrong with both providers. The first thing you need to know is that the two hosting companies are among the best in the world right now and they work perfectly with WordPress by providing real-time WordPress hosting solutions.
In this comparison, we will compare both services so that you can have an idea of the better one.
Dreamhost was founded in 1996 and can boast of hosting up to 1.5 million domains. This shows that the company has been around for a while and they are definitely trusted to deliver. While Siteground is relatively new, they are also one of the popular ones right now and you can trust them to be capable of handling your website or brand.
SiteGround vs DreamHost Compared
Speed and Uptime
These two attributes are considered to be the most important when looking for a web hosting service for your website. Both Siteground and Dreamhost have proven to be super fast and highly versatile. To be sure of this claim, we decided to build a WordPress site on these two services. And to make it more realistic, we decided to add some content, including images.
To ascertain the difference in speed, we used three testing tools, namely Pingdom, Load Impact and Bitcatcha.
According to Pingdom, our Siteground test only took 650ms to come up with the website when tested from Dallas, Texas. Dreamhost speed test only took 445ms to load. Then we used Load Impact to check the sites to see the difference.
With Siteground, we noticed some differences in the speed, the speed of the website slowed down and then returned to the normal speed. Then we used Load Impact on Dreamhost, and the speed was consistent. The number of users did not affect the speed of the website.
We then used Bitcatcha to determine how these websites will perform in different locations. We used up to 6 different places, including Australia, Japan, New York, LA, London and Brazil. According to Bitcatcha, Siteground could only get a C while the Dreamhost was rated A+.
After using three-speed testing tools, we realized that the response time and the speed of Dreamhost are better than Siteground’s. So if you are looking for a hosting company to handle your website, then you should seriously consider Siteground.
Ease of Use
Usability is another major factor that you need to consider before deciding on which web hosting service to use for your website. Siteground hosting service uses a cPanel for all its plans to manage your site. Dreamhost, on the other hand, prefers using a personalized web-based interface for its plans.
Dreamhost has a panel that is not suitable for everyone. If you are only familiar with using a cPanel, then you might find Dreamhost to be a bit difficult to understand. Siteground is quite simpler to use and if you are building a website for the first time, the service is the right one for you.
Managing Domains and Features
In terms of managing domains, both Siteground and Dreamhost offer features that are easy to launch with any website script that you prefer, ether WordPress, Drupal, or Joomla. They both have extensive features that include dedicated servers for your website. You have many options that you can choose from, depending on what you need and your budget.
Siteground has a lot of features that come with their hosting packages that you will find exciting. And we are going to mention some of them. There is the GoGeek hosting package that offers simple WordPress integration, servers that support PCI, daily backups for your website content in case there is a server shutdown and some other features.
With Siteground, you will be allowed to choose your preferred data center from three different centers when registering for your hosting plan. You can be sure that you are using a web hosting service that offers a world-class WordPress performance.
On the other hand, Dreamhost has some advantages too, which includes an unmatched 97-day money-back guarantee in case you are not impressed with the service. There is no other company in the web hosting industry that offers such. Other features include VPS hosting, Woocommerce hosting and WordPress hosting.
With Dreamhost, you will be getting automatic WordPress updates that will keep you informed about anything that is relevant to your website. However, in terms of important features, we still believe that Siteground is the better one.
Customer Support Service
In terms of customer support, Siteground offers a 24/7 service. You can chat with them, call or send an email in case you have any issue before, during, or after subscribing to any of their package plans. They also have a comprehensive guide that users can use to walk through every phase of building their website.
Dreamhost does not have 24/7 customer support; you can only chat with them from 5 a.m – 10 p.m PST, seven days a week. However, there is a callback feature, but you will need to subscribe to it separately.
If you are building a website for the first time and you are looking for a web hosting company, it will be reasonable to choose Siteground because if you come across any issue while building your website, you can always call them at any time of the day. Also, you do not need to pay to ask for their assistance, unlike Dreamhost.
It’s quite clear that when it comes to customer support service, Siteground is the better choice.
Conclusion
Considering all the factors that we’ve reviewed, it is quite clear that Siteground is better than Dreamhost. When it comes to customer support, Dreamhost does not offer a 24/7 live chat support. This means that if you are in a different time zone and you need their help, you might have issues in contacting them. While Siteground has all the important features that you need to build your website even if you are a beginner.